Shipping policy

Last Updated: [24/7/2026]

We currently ship orders to [United States, Canada, and Europe.

Order Processing

Orders are generally processed within [1–3 business days] after payment confirmation.

Orders placed on weekends or holidays may begin processing on the next business day.

Shipping Times

Estimated delivery times are:

  • Standard Shipping: [3–5 business days]

  • Expedited Shipping: [1–2 business days]

Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Actual delivery times may vary because of carrier delays, weather, holidays, incorrect addresses, or circumstances outside our reasonable control.

Shipping Costs

Shipping charges are calculated and displayed at checkout based on the destination, shipping method, and order details.

From time to time, we may offer free shipping promotions subject to the terms displayed during the promotion.

Tracking

When available, tracking information will be sent to the email address provided with the order.

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the package.

Lost or Stolen Packages

If tracking shows that an order was delivered but you cannot locate it, please first check with household members, neighbors, the delivery location, and the shipping carrier.

Contact us at support@dip-shoe.shop if you need assistance.

Shipping Delays

If we are unable to ship an order within the time promised, we will provide appropriate notice and options as required by applicable law.

International Orders

For international orders, customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country.

Contact

For shipping questions, contact:

DIP Shoe
Email: support@dip-shoe.shop
Phone: +1 747-319-6708